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Learner Dress Code

Category: EMS ConnectME

To ensure Learners remain safe while in the EMS environment, they must comply with the EMS ConnectME program dress code at all times when participating in program activities. Some agencies may have ad...

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ImageTrend AI Assist

Category: Data Entry

The AI Assist functionality in Elite is designed to speed up data entry by allowing providers to scan an image or record their voice for a short time, and then have Elite analyze the information in t...

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Creating a Licensure or MEFIRS user account

Category: MEFIRS

Creating a Licensure or MEFIRS user account User accounts are created within the Maine EMS Licensure application. You should only have one (1) user account. If you have an account and are unable to lo...

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Contact Information

Category: General

Mailing Address Office Hours Phone & Fax Numbers Maine Emergency Medical ServicesDepartment of Public Safety45 Commerce Drive Suite 1152 State House StationAugusta, ME 04333-0152 Monday...

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How to Add an Email to Your Safe Sender List

Category: MEMSED

To ensure you receive important emails from MEMSEd, including password resets and course notifications, we recommend adding our email address, noreply@learningportal.memsed.org, to your safe sender li...

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MEFIRS Updates November 3rd, 2025

Category: MEFIRS Change Notices

Scene (eScene.10) and Destination facilities (eDisposition.01) Facilities play a key role within MEFIRS. Not only do they allow tracking the number of transports to and from the various facilities, bu...

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MEFIRS Updates October 1, 2025

Category: MEFIRS Change Notices

On October 1, 2025, there will be two changes made in MEFIRS for Patient Care Reporting: Updates to Names of Northern Light Facilities Northern Light facility names in MEFIRS use differing formats. Th...

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MEFIRS Updates September 2, 2025

Category: MEFIRS Change Notices

There will be several changes implemented to MEFIRS on September 2, 2025: The Estimated Body Weight in Kilograms (eExam.01) and Length Based Tape Measure (eExam.02) will be moved from the Patient Inf...

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Receiving Emails from Maine EMS

Category: General

Maine EMS manages numerous information assets, and you may receive emails from them. Such emails would include: Clinical bulletins Operational bulletins Important messages about your license, includi...

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Fine Tuning Facilities For Your Agency

Category: Service and User Management

Facilities play an important role within the EMS data ecosystem. To maintain data integrity and prevent errors in data exchange that could prevent subsequent healthcare providers from accessing EMS pa...

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Fine Tuning Supporting Agencies

Category: Service and User Management

Maine EMS and the Fire Marshals' Office maintain the list of agencies in MEFIRS. However, members of one of the Agency Admin permissions groups can fine-tune the agencies, reducing the number of items...

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Enabling and Disabling AI Assist for specific users

Category: Data Entry

Maine EMS anticipates enabling AI Assist on October 1, 2025. When doing so it will default to being turned on for all agencies. If you do not wish specific users in your agency to use AI Assist, you c...

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