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Learner Dress Code

Category: EMS ConnectME

To ensure Learners remain safe while in the EMS environment, they must comply with the EMS ConnectME program dress code at all times when participating in program activities. Some agencies may have ad...

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ImageTrend AI Assist

Category: Data Entry

The AI Assist functionality in Elite is designed to speed up data entry by allowing providers to scan an image or record their voice for a short time, and then have Elite analyze the information in t...

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Contact Information

Category: General

Mailing Address Office Hours Phone & Fax Numbers Maine Emergency Medical ServicesDepartment of Public Safety45 Commerce Drive Suite 1152 State House StationAugusta, ME 04333-0152 Monday...

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Creating a Licensure or MEFIRS user account

Category: MEFIRS

Creating a Licensure or MEFIRS user account User accounts are created within the Maine EMS Licensure application. You should only have one (1) user account. If you have an account and are unable to lo...

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How to Add an Email to Your Safe Sender List

Category: MEMSED

To ensure you receive important emails from MEMSEd, including password resets and course notifications, we recommend adding our email address, noreply@learningportal.memsed.org, to your safe sender li...

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What is EMS?

Category: Workforce

Emergency Medical Services, more commonly known as EMS, is a system that provides emergency medical care. Once it is activated by an incident that causes serious illness or injury, the focus of EMS is...

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Fine Tuning Facilities For Your Agency

Category: Service and User Management

Facilities play an important role within the EMS data ecosystem. To maintain data integrity and prevent errors in data exchange that could prevent subsequent healthcare providers from accessing EMS pa...

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Fine Tuning Supporting Agencies

Category: Service and User Management

Maine EMS and the Fire Marshals' Office maintain the list of agencies in MEFIRS. However, members of one of the Agency Admin permissions groups can fine-tune the agencies, reducing the number of items...

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Enabling and Disabling AI Assist for specific users

Category: Data Entry

Maine EMS anticipates enabling AI Assist on October 1, 2025. When doing so it will default to being turned on for all agencies. If you do not wish specific users in your agency to use AI Assist, you c...

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Enabling and Disabling AI Assist for an Agency

Category: Data Entry

Maine EMS anticipates enabling AI Assist on October 1, 2025. When doing so it will default to being turned on for all agencies. If you do not wish your agency to use AI Assist, you can turn it off for...

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AI Assist Fields

Category: Data Entry

AI Assist Fields The AI Assist functionality for Elite EMS incidents can fill in many fields on your incident form. This article contains a list of all the fields that could potentially be filled in b...

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How to use AI Assist to fill in incident forms

Category: Data Entry

How to use AI Assist to fill in incident forms AI Assist will only detect and fill in certain fields in the incident form, currently focused on patient demographics, history, medications and vitals. T...

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