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Learner Dress Code

Category: EMS ConnectME

To ensure Learners remain safe while in the EMS environment, they must comply with the EMS ConnectME program dress code at all times when participating in program activities. Some agencies may have ad...

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MEMSED Under Scheduled Maintenance

Category: MEMSED

We're currently performing important system maintenance to improve our service. We apologize for any inconvenience this may cause. Expected completion: Wednesday, October 1, 2025, at 12:00 PM EDT Ou...

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Contact Information

Category: General

Mailing Address Office Hours Phone & Fax Numbers Maine Emergency Medical ServicesDepartment of Public Safety45 Commerce Drive Suite 1152 State House StationAugusta, ME 04333-0152 Monday...

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Creating a Licensure or MEFIRS user account

Category: MEFIRS

Creating a Licensure or MEFIRS user account User accounts are created within the Maine EMS Licensure application. You should only have one (1) user account. If you have an account and are unable to lo...

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What is EMS?

Category: Workforce

Emergency Medical Services, more commonly known as EMS, is a system that provides emergency medical care. Once it is activated by an incident that causes serious illness or injury, the focus of EMS is...

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Automated External Defibrillator (AED)

Category: Medical Care

AED Registry Overview An owner of an AED is not required to notify the state of their ownership or equipment. However, the Maine EMS office oversees a statewide AED registry with the primary pur...

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HandTevy

Category: Data Entry

To initiate the HandTevy integration with your agency, you will need to contact ImageTrend support at support@imagetrend.com. The Handtevy integration requires your agency to obtain a URL and an Organ...

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Managing Agency Rosters

Category: MEFIRS

Managing Agency Rosters Managing agency rosters, such as adding and removing staff, is best undertaken within the Maine EMS Licensure application. To access the public portal of the Licensure applicat...

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Learner/Student/Junior: What's the Difference?

Category: Workforce

Maine EMS Rules require EMS agencies to create a plan to supervise anyone under 18 who will be responding with them on an EMS call. This document covers the three separate roles these individuals may ...

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GenUS Learning Exchange Guide for ELO: EMS ConnectME

Category: EMS ConnectME

Download the document below for a guide to supporting Learners in the GenUS Learning Exchange.

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MEFIRS Guide to EMS ConnectME Documentation

Category: EMS ConnectME

Download the document below for a guide to completing the EMS ConnectME MEFIRS documentation.

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Level 2 Approval Process

Category: EMS ConnectME

Before inviting a Level 2 applicant to interview, answer these questions:  Does your agency have the capacity to take on a Level 2 Learner at this time? Does your agency have enough Mentors, and enou...

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