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Receiving Emails from Maine EMS

Category: General

Maine EMS manages numerous information assets, and you may receive emails from them. Such emails would include: Clinical bulletins Operational bulletins Important messages about your license, includi...

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Learner Dress Code

Category: EMS ConnectME

To ensure Learners remain safe while in the EMS environment, they must comply with the EMS ConnectME program dress code at all times when participating in program activities. Some agencies may have ad...

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Creating a Licensure or MEFIRS user account

Category: MEFIRS

Creating a Licensure or MEFIRS user account User accounts are created within the Maine EMS Licensure application. You should only have one (1) user account. If you have an account and are unable to lo...

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ImageTrend AI Assist

Category: Data Entry

The AI Assist functionality in Elite is designed to speed up data entry by allowing providers to scan an image or record their voice for a short time, and then have Elite analyze the information in t...

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ImageTrend AI Assist FAQs

Category: Data Entry

This is reprinted from the ImageTrend University AI Assist FAQs The AI Assist feature is an add-on feature for EMS incident forms that allows providers to upload or take images, speak into a microphon...

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Contact Information

Category: General

Mailing Address Office Hours Phone & Fax Numbers Maine Emergency Medical ServicesDepartment of Public Safety45 Commerce Drive Suite 1152 State House StationAugusta, ME 04333-0152 Monday...

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MEFIRS Updates March 2, 2026

Category: MEFIRS Change Notices

Visibility Rule Changes Visibility Rule 17499 will be marked inactive.  Visibility Rule 17499, LFOM Primary Impression Hides, will be marked inactive. The rule specifies" For the field Provider's Prim...

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Sending ticket to ImageTrend

Category: MEFIRS

If you are having trouble with something technical in MEFIRS, you can find information about submitting a ticket to ImageTrend through these steps:   1.      In MEFIRS, go to your Community tab and ch...

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Clearing the browser cache

Category: Data Entry

Each internet browser stores a specific amount of data to allow Elite and Elite field to store configuration information. In Elite this will typically stay in sync with MEFIRS. In Elite Field it will ...

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MEFIRS Updates February 2, 2026

Category: MEFIRS Change Notices

Addition to Type Of Service Requested The Type Of Service Requested (eResponse.05) has a new value for selection. The Mortuary Services (2205029) value has been enabled. NEMSIS defines Mortuary Servic...

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Accessing MEMSEd

Category: MEMSED

If you are accessing MEMSEd for the first time or having difficulty logging in successfully to MEMSEd, please use the forgot password feature to reset your password at https://learningportal.memsed.or...

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Updating your account information

Category: Information Assests and Data

As a user, you can update your account information. To do so: Open a web browser and navigate to https://licensure.maineems.org/lms/public/portal#/login  Enter your username and password (the eLicens...

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