MEFIRS Lost Patient Care Report

The two most common reasons that a user is unable to find a patient care report in MEFIRS are:

1. The report was entered into Elite Field and has not been posted to Elite.
2. The report was saved in Elite without a Unit Notified By Dispatch Date/Time.

Please check each of these in an effort to find a missing incident.

The report was entered into Elite Field and has not been posted to Elite.

There are two means by which a user can enter a report in MEFIRS: Elite and Elite Field. Elite is a cloud-based system that, other than brief maintenance periods, is always online and available. Elite Field is a web application that users can run on a device, even when the device does not have a connection to the internet. Elite Field is generally considered a data entry tool and is not suitable for long-term storage of patient care report data.

When a report is entered into Elite Field it will not exist in Elite until the report is posted. Within elite field there are two ways to post an incident:

1. On the dashboard select the incident you wish to post and then click the post button.
2. When the incident is open there will be a post button on the top of the screen that will allow you to post the incident.

Note: The Elite Field device must have an internet connection to post an incident to Elite.

The report was saved in Elite without a Unit Notified By Dispatch Date/Time.

The view EMS incident is based upon the Unit Notified By Dispatch Date/time. When the Unit Notified By Dispatch Date/Time is not entered, or entered with an incorrect date value then the incident may not appear within the date range selected.

To locate the report go to the incident list and try one of the following:

• For incidents not having a Unit Notified By Dispatch Date/Time
  1. Click the little circle with an x in it to the right of the to date of the unit notified in the search filters
  2. Click Go
  3. Sort the incidents by clicking the Unit Notified column to show all of the incidents not having a Unit Notified By Dispatch Date/Time to the top of the list.
  4. Scroll down to locate the incident you are attempting to find
• For incidents having an incorrect date/time in the Unit Notified By Dispatch Date/Time
  1. Click the little circle with an x in it to the right of the to date of the unit notified in the search filters
  2. Enter part or all of the incident number in the Search Incident or Response Number area
  3. Change the search method from Starts With to Contains or Exact as appropriate.
  4. Click Go